Beautifully Made. Carefully Sent.
Updated: Oct 7
Choosing a piece of Native handmade jewelry is personal. Getting it safely from our E-Gallery to your door deserves the same attention.
At Santa Fe Sun Handmade, every shipment includes tracking and insurance at no additional charge.
We also package each piece carefully to help protect the silver, stones, and details that make it special.
Protection Begins Before the Label
A turquoise setting, a sculptural pendant, and a strand of silver beads have different packing needs.
We prepare your order to limit movement and contact during transit, then send tracking information by email once it ships.
Insurance provides an additional layer of protection. It does not prevent delays or damage, but it helps us address eligible shipping problems through the applicable claims process. Because many pieces are one of a kind, an identical replacement may not be available.
If Something Arrives Damaged
Contact us within 24 hours of delivery. Photograph the jewelry, the shipping box or mailer, and all packing materials as received, and retain the packaging. These details help document what happened and support an insurance claim.
If tracking suggests a delivery problem, contact us so we can review the shipment with you. For current processing times, shipping rates, and complete terms, consult our Shipping and Returns pages.
A Small Step Before Checkout
Check your delivery address carefully and choose a location where the package can be received securely. Then watch for your shipping email.
The artist has already given the piece its character. Our job is to help it reach its next chapter with care.
In Summary
When you buy Native handmade sterling silver and turquoise jewelry, you want more than just a beautiful piece. You want a smooth, worry-free experience from purchase to delivery. Santa Fe Sun Handmade’s shipping insurance policy and careful handling provide that assurance.
Knowing your jewelry is protected lets you focus on enjoying your new treasure instead of worrying about what might happen during shipping. It also reflects the company’s respect for your investment and their commitment to quality service.
